Junior Front Desk Receptionist

PT Wardhana Optima · 📍 Palembang · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 8.000.000 per month
PT Wardhana Optima is seeking a dynamic and friendly Junior Front Desk Receptionist to join our team in Palembang. This role is perfect for someone who is eager to learn and grow in a customer service-oriented environment. The ideal candidate will be responsible for providing excellent customer service, managing front desk operations, and ensuring a welcoming atmosphere for our guests. We offer a competitive salary and opportunities for professional development.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure.,Answer and direct inquiries about the hotel's services and facilities.,Handle check-in and check-out procedures efficiently.,Manage front desk operations, including reservations and room assignments.,Coordinate with housekeeping and other departments to ensure smooth guest experiences.,Maintain a clean and organized front desk area.,Provide information about local attractions and services.,Assist in resolving guest complaints and ensuring their satisfaction.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a receptionist or customer service role.,Excellent communication and interpersonal skills.,Proficiency in Indonesian and English.,Basic computer skills, including word processing and email.,Ability to work in a fast-paced environment.,Good time management and organizational skills.,Friendly and approachable demeanor.

🛠️ Keahlian

Customer serviceCommunicationMultilingualProblem-solvingTime managementTeamworkOrganization
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