Front Desk Receptionist - Provices Group

Provices Group is seeking a professional and customer-oriented Front Desk Receptionist to join our dynamic team in Jakarta Selatan. As the first point of contact for our clients and visitors, you will play a pivotal role in shaping the first impression of our company. Your ability to handle inquiries, manage reservations, and provide exceptional service will be crucial in ensuring a smooth and pleasant experience for everyone who walks through our doors.

At Provices Group, we are committed to delivering top-notch service and maintaining a welcoming environment. Our team is dedicated to providing personalized attention to each guest, ensuring that their needs are met with efficiency and warmth. This role offers a unique opportunity to be part of a growing company and to develop your skills in a supportive and professional setting.

As a Front Desk Receptionist, you will be responsible for handling a variety of tasks daily, including greeting guests, managing check-ins and check-outs, processing payments, and addressing any inquiries or concerns. Your role will require excellent communication skills, attention to detail, and the ability to work efficiently under pressure. Join us and be the face of our company, creating memorable experiences for our guests.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests with a warm and professional manner
• Handle check-ins and check-outs, including managing reservations and room assignments
• Process payments and manage guest accounts using our in-house system
• Answer and direct inquiries about our services, facilities, and local attractions
• Maintain a clean and organized reception area
• Coordinate with other departments to ensure smooth operations
• Handle guest complaints and resolve issues promptly
• Provide excellent customer service and ensure guest satisfaction

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a front desk or receptionist role
• Strong communication and interpersonal skills
• Attention to detail and organizational skills
• Ability to work efficiently under pressure
• Familiarity with basic computer software and reservation systems
• Fluent in Indonesian and English
• Professional appearance and demeanor
• Ability to multitask and prioritize tasks effectively

🛠️ Keahlian

Lowongan Terkait